Q: How long does it take to ship an item?
A: 2-3 Business days. I am only one person, balancing family, friends, work, etc. and can only do so much. Please be patient.
Q: What are the files on the disc?
A: The files are zipped up, just like the downloadable counterparts. The video files are MP4 format and can be played in just any about player. Please read the Standard FAQ for more information on this.
Q: What shipping methods do you use?
A: Only one, USPS Priority Mail. Unless requested, in which case the shipping will cost more.
Q: Where do you ship to?
A: The United States, Canada, just about anywhere in Europe, Japan… And anywhere the USPS can deliver mail to. Please refer to USPS.com for more information.
Q: How much does shipping cost?
A: Base cost of $5. Nothing more for shipping inside of CONUS. $6 to Alaska, Hawaii & Puerto Rico. $10 to Canada. $15 for the rest of the world. Plus $3 per item (except for larger bundles, which vary accordingly).
Q: What do you ship the item in?
A: The items are generally shipped inside of a priority mail envelope. The disc will be inside of a standard or slim (depending on how many items you order) DVD case.